Privacy Policy

What we collect

• Account data: name, email, password (stored hashed) and the country you choose when you sign up.
• Download history: which files you downloaded and when, with a one-way hash of your IP address.
• Messages you send through the contact form.
• Your mobile phone number, verified through Telegram or WhatsApp when you create your account, and the date and method of verification.
• The version and date of the Terms of Service and Privacy Policy you accepted.

Why

To provide your account and downloads, notify you about updates to tools you use, prevent abuse, and answer your requests. To keep one account per person, protect paid content from being shared, and contact you about your account if needed. Paid videos show a watermark with your email and part of your phone number, which helps us trace recordings shared without permission.

Cookies and analytics

We set cookies to keep you signed in. We also use Google Analytics to count visits and see which pages and steps are used (for example sign-ups and checkouts), and Microsoft Clarity to see anonymised recordings and heatmaps of how pages are used. In recordings, form fields and personal details such as your email, phone number and account information are hidden. Both tools set their own cookies. We don't send your name, email or phone number to them. See Google's privacy policy and Microsoft's privacy statement.

Telegram and WhatsApp

When you verify your phone with Telegram or WhatsApp, that service tells us your phone number. We don't receive your contacts, messages or anything else from those apps. Their own privacy policies apply to their apps.

ID verification for paid courses

Before you buy your first paid course, we ask you to verify your identity. We collect your full name as on your ID, your ID number, photos or scans of the front and back of your ID, your typed name and a drawn signature. Our verification partner Didit then checks your ID and takes a short selfie video to confirm it is really you; Didit processes this data on our behalf under its own privacy policy and tells us the result.

We use this information only to confirm who is buying our courses and to enforce the course terms, including taking legal action against piracy. Your ID files are stored encrypted, and only authorised administrators of TradingBox can view them.

We keep your ID information while your account exists. If you never bought a paid course, your ID information is deleted together with your account. If you did, it is kept for 2 years after the account is deleted, as described under Deleting your account, then deleted, unless we need it longer for a legal claim.

How long we keep it

We keep your phone number while your account exists. If you ask us to delete your account, we delete your phone number with it, except where we must keep order records by law. ID verification data is kept as described in the section above.

Deleting your account

You can delete your account yourself at any time from Account → Settings → Delete my account (or at /account/delete). This removes your account, your sign-ins on the website and in the app, your downloads and course access, your licenses, your phone number and your learning progress. Records of paid orders are kept without your name, because we must keep them for our accounts. If you bought a paid course, your ID verification and the course terms you signed are kept for 2 years after the deletion, separate from any account, together with the email address and the last 4 digits of the phone number that were on the account, and then deleted automatically, so that we can act if paid content was shared without permission.

Sharing

We do not sell your data. We use service providers to run the site (hosting, database, email delivery, file storage, and a security check that stops automated abuse: Cloudflare Turnstile) who process data on our behalf.

Your rights

You can update your details in your account, or ask us to export your data via the contact page, or delete your account yourself as described above. You can ask us to change the phone number on your account; you will verify the new number the same way.